Privacy Policy
Your privacy is our priority. Learn how we protect and manage your data while using TagSingCo.
Introduction
At TagSingCo, operated by Daloy Tech Solutions OPC, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our social karaoke platform.
Information We Collect
Account Information
- Name and contact information
- Account credentials
- Facebook profile information (when using Facebook login)
- Payment information (processed securely through our payment processors)
Usage Information
- Session data and activity logs
- Device information and IP addresses
- Browser type and settings
- Usage patterns and preferences
Content Interaction
- Song selection history
- Session participation records
- User-generated content (if any)
- Chat messages within sessions
How We Use Your Information
- To provide and maintain our service
- To process your payments and subscriptions
- To detect and prevent fraudulent activity
- To comply with legal obligations
- To improve our service and user experience
- To communicate service updates and offers
Data Retention and Deletion
- Account data is retained while your account is active
- Session data is automatically deleted after 30 days
- Payment records are kept as required by law
- You can request account deletion through your settings
- Some data may be retained for legal compliance
International Data Transfers
- Your data may be processed in different countries
- We ensure appropriate safeguards for international transfers
- We comply with applicable data protection laws
- Third-party services may process data internationally
Children's Privacy
- Our service is not intended for users under 13 years of age
- We do not knowingly collect data from children
- Parents can request deletion of children's data
- We may require age verification for certain features
YouTube Integration
Our platform integrates with YouTube for karaoke content. Please note:
- We do not store YouTube videos permanently
- All cached YouTube data is automatically deleted after 30 days
- Your use of YouTube content is subject to the Google Privacy Policy at https://policies.google.com/privacy
Data Security
We implement various security measures to protect your personal information:
- Encrypted data transmission
- Secure user authentication
- Regular security audits
- Limited data retention periods
Data Protection and Security
While we implement reasonable security measures, you acknowledge that:
- No data transmission over the internet is completely secure
- You are responsible for maintaining the confidentiality of your account credentials
- You must notify us immediately of any unauthorized access to your account
- We may monitor platform usage to detect and prevent illegal activities
Legal Compliance
TagSingCo reserves the right to:
- Disclose your information if required by law or in response to valid requests from public authorities
- Share information with law enforcement agencies in cases of suspected illegal activities
- Cooperate with copyright holders in cases of intellectual property violations
- Maintain records of user activities as required by applicable laws
Third-Party Services
Our service integrates with third-party services (including but not limited to YouTube and Facebook). By using our service:
- You acknowledge that your data may be processed by these third parties
- You agree to comply with their respective terms of service and privacy policies
- We are not responsible for the privacy practices of these third parties
- We recommend reviewing the privacy policies of these third parties
Your Rights
You have the right to:
- Access your personal data
- Request data deletion
- Opt-out of data collection
- Export your data
Contact Information
For privacy-related inquiries, please contact: